Frequently Asked Questions (FAQ)

Making booking through online very easy, please click the booking button. Then select the product price we have (Price without hotel transfer or Price with hotel transfer).

Complete form and follow the instructions in our system. After everything is complete. You will receive e-voucher via email. Please print or keep the voucher on your mobile. If you do not find the voucher, please check the spam folder, or contact us to solve the issue.

Yes! if you have purchased a ticket and want to cancel it. We will refund your payment under the following conditions:

Cancellation Policy

Free cancellation fee, if you want to cancel the booking up to 2 days in advance the activity date ( Tax refunds money will be charged according your bank policy )

If we have received the payment, and you want to cancel the booking before 1 x 24 hours will be charge 50% from the total price of the booking.

Cancellation on the day on arrival will be charged 100% of the total price of the booking.
No-Show Fee of 100% from TOTAL Tour Price will be charged if it is not present on the confirmed date.

Make sure that you redeem the voucher on the same date as the one stated on your voucher. After you reach the place, show this voucher at the reception counter to get the activity you bought.

The best way to buy tickets for Bali Quad Bike Adventure is online. Because the price is much cheaper than the price at the counter with the same services and activities.

Online ordering will also make it easier for you to choose the activity package you want, or choose add-ons according to your choice. This is easy because you will be able to see what packages there are and how much they cost.

This adventure is a little hard, because it’s the recommended age of at least 7 years until sixty-five years old.

The age to be able to self driving an ATV quad bike is 13 – 65 years old. If children under 13 years old can participate as passengers.

In accordance with government and insurance regulations, it is stated that the age will be covered by insurance during ride ATVs at Kuber Bali Adventure is 7 years – 65 years. If you are under or over the stated age, you are not covered by insurance.

If you want to come without our shuttle service or you already have a driver, it is possible. Of course we will give a cheaper price.

Purchasing vouchers online through our website, you can choose a price without hotel transfers OR price with a hotel transfer.

We prioritize the trust of our customers and always prioritize honesty, your order will be processed safely 100% confirmed! If there are problems, you can contact customer service who is ready to serve requests or solutions 24 hours/7 days. ( +6281353663526)

Our office: Jl. Kenanga, Gg VIII, No 3, Denpasar Utara – Bali

Please come to our office if there is no good solution while contacting customer service – Contact Person “Wayan Merta Arimbawa” (+6281353663526)